WORK AT GCCU

MEMBER SERVICE REPRESENTATIVE (MSR TELLER)

Full Time Position

Hours:  Monday through Friday 9:15 – 5:45 and Saturday 8:45 – 12:15

Branch Locations:

Silverton, 7221 Montgomery Rd., Cincinnati, OH  45236

North College Hill, 6899 Hamilton Ave., Cincinnati, OH  45224

Westwood, 3287 Werk Rd., Cincinnati, OH  45211

Mason, 7948 Mason Montgomery Rd., Mason, OH  45040

The Greater Cincinnati Credit Union was organized in 1935 with the mission “To provide safe, economically sound, competitive financial services to meet the needs of members in an efficient, convenient and personalized manner.”

The Credit Union is currently taking applications for a full time member service representative/teller to be assigned at one of our four locations.


Responsibilities include:

  • Providing excellent member service
  • Processing deposits, withdrawals, loan payments and other transactions requested by members
  • Selling and remitting money orders, Visa gift and travel cards
  • Processing credit card advances
  • Answering members’ questions and concerns
  • Assisting in answering phones
  • Promoting and educating members about Credit Union services
  • Suggesting products which might help members to manage their financial needs
  • Opening accounts and certificates
  • Balancing cash drawer
  • Adhering to all policies and procedures
  • Following loss prevention and member identification procedures
  • Completing required annual training
  • Performing other duties as assigned

Education:  High School Diploma

Work Experience:  Customer service and cash handling experience helpful but not required

Desirable Traits:  Ability to work with mathematical concepts such as rates (APR), ratios, yields (APY), fractions, fees and percentages.  Candidates should have good communication skills and enjoy interacting with the public.  Comfortable working with computers.  Accurate keyboarding skills.  Good judgement and decision making. 


Beginning Wage:  $13.00/hour
Benefits include:  Health, Dental, Life and Disability insurance, PTO and Holiday pay, 401K
Other information:  Background and credit check will be performed.  Must have reliable transportation.
If you are interested in joining our team, please send your resume to: ceo@gccu.org

or click here to visit our CAREER PAGE at INDEED.COM